· Insurance escort three packs Beijing non-standard car assured purchase

"Some people sell, unmanned" is the most troublesome thing in the non-standard car market. On September 25th, PICC and the Beijing Asian Games Village Auto Market (hereinafter referred to as the Asian City) signed the “Strategic Cooperation Agreement for Promoting Auto Three Guarantees Insurance”, and on this basis, established the “Asian Special Imported Car Sales Zone”. In the future, non-standard cars that are in circulation in the Asian city can enjoy the guarantee of three guarantees through insurance.
Active market Parallel imports are a form of imports, and so-called non-standard cars or parallel imported cars are cars that enter China through parallel import channels.
Non-standard cars have attracted many Chinese consumers due to their peculiar style and affordable price. According to the statistics of the Automobile Working Committee of China Automobile Dealers Association, the import volume of non-standard cars in China was about 83,000 in 2013. Although this figure only accounts for 8% of the total domestic imported cars, the import amount accounts for 12% of the total imported cars. In the first half of this year alone, more than 50,000 vehicles were imported in parallel, and the import volume of parallel imported cars is expected to increase by 32%.
On August 1 this year, the State Administration for Industry and Commerce issued the "Announcement on Stopping the Implementation of the Recording of Automobile Distributors and Authorized Dealers of Automobile Brands", announcing that since October 1, 2014, the implementation of automobile dealers and automobile brands has ceased. Authorized dealers to record the work. Let car dealers who operate non-standard cars get legal status, which undoubtedly bring hope to the development of non-regular car market.
The influx of 83,000 non-standard cars per year shows a very high level of activity in the market, reflecting consumer recognition and demand for parallel imported cars. However, at present, the entire parallel imported automobile industry lacks unified management, and there are many problems in terms of scale, low concentration, and late service, and there will naturally be fewer disputes. "From the data point of view, in the past two years, the complaint rate of consumers on imported modified cars is about 33%, and the focus is mainly on after-sales," said Wu Xiaobo, director of product quality department of Quality Supervision Department of AQSIQ. He pointed out that as long as the variety of household cars sold in China, regardless of the way to enter China, as long as it is legal, the car dealer must fulfill the three guarantees.
The three-pack problem of non-standard cars has attracted much attention. According to Wu Xiaobo, in May this year, the General Administration of Quality Supervision, Inspection and Quarantine and the China Insurance Regulatory Commission launched the investigation of the three-pack liability insurance, and is preparing to promote the automobile three-pack liability insurance nationwide. "At present, under the brand sales management model, there are already 37,100 4S shops providing three-pack service, but this model has not been opened to parallel trade imported cars. The AQSIQ is also planning to include non-regulated vehicles in the three-package category. In order to prevent the violation of the Three Guarantees incident, "Wu Xiaobo said.
How to ensure the insurance of the three-package insurance is a new type of insurance for the non-standard car in the after-sales service and the three-pack service of the car. It is conducive to the standard development of the non-standard car market and is conducive to the protection of consumers. rights and interests. PICC is the first insurance company to introduce this insurance.
Zhao Xu, director of the Market Development Division of the Liability Insurance Department of China Insurance Insurance Co., Ltd., told reporters that the essence of the three-car insurance is to pass the insurance three-package responsibility through insurance. Dealers can rest assured that the quality of the car is in line with national regulations and has three guarantees; the three-vehicle insurance has reduced the trouble caused by after-sales disputes; the dealers who can provide three-pack insurance commitments are also more Competitiveness.
Zhao Xu said that the three-package liability insurance of the automobile is very simple to match the three-package regulations. The specific method is that the Chinese people's insurance imitates the cooperation mode between the 4S shop and the OEM, and first signs a cooperation agreement with the national auto repair factory, if the insured dealer product If there is a quality problem, the consumer will call the repair shop to repair the vehicle and handle the after-sales maintenance and financial compensation. According to reports, the imported car dealers who cooperate with PICC must first sign an insurance agreement with PICC, and PICC will issue a three-pack certificate for the importer. After the car owner purchases the car, he will obtain a three-pack certificate, which will be generated after activation on the Internet. The policy number and the information filing at the AQSIQ.
On the claim, there is a customer service phone in the country, regardless of the dealer or the consumer, just need to remember 400819518. When the owner calls this phone, he can guide us through the hotline to the nearest designated repair shop for related testing, maintenance, repair, as long as it is in line with the repair of the repair, repair the car signed away, do not need to pay relevant Fees, all expenses are settled independently by the insurance company and the repair shop. The communication between all these repair shops and the People's Insurance Company is also carried out online. Of course, in the case of large-scale investigations, on-site inspections are required. In this way, consumers receive services and packages in 4S stores. The process of repairing is exactly the same.
According to Wu Xiaobo, the General Administration of Quality Supervision, Inspection and Quarantine will push four unifications, namely, the three-package validity period and warranty period, unified three-package certificate, three-pack service network, and unified filing management. At the same time, adhere to the port inspection. It is also necessary to jointly implement the three guarantees with the alliances of quality inspection, insurance supervision, and industry organizations. In addition, we will strengthen follow-up supervision. "If we find that the dealers have not fulfilled the relevant responsibilities of the Three Guarantees, we will blacklist them. After the blacklist is established, we will strictly examine the 3C certificates and other verification documents operated by the operators. Increase law enforcement efforts." Wu Xiaobo said.
In Wu Xiaobo's view, the cooperation between dealers and insurers will supplement the implementation of the current automobile three-package regulations. He believes that some car dealers, especially some non-regulated car brands, have not yet established a nationwide after-sales service system. Therefore, consumers often have no solution when they encounter problems such as vehicle maintenance during the three-package period. The implementation of the three-package liability insurance scheme is to transfer the risk of after-sales service to the insurance company, and to use the automobile after-sales service outlets of all insurance companies throughout the country, so as to effectively provide convenient services for customers.
Yan Jinghui, deputy general manager of Asia City, told reporters. The Asian city requires that the parallel import distributors in the special imported car sales area must provide three-pack service, but it is not mandatory to use some method. The three-pack insurance is mainly used as a service support. If this policy is introduced, the import volume and sales volume of non-standard cars will increase rapidly.
The reporter learned that for the three-package model of non-standard cars, they are sought after by dealers in Fuzhou and Tianjin, and many importers are eager to try.
The so-called non-standard car refers to a car that has not been authorized by a brand manufacturer, bought by a trader from an overseas market, and introduced into the Chinese market for sale. Its import channels are “parallel” to domestic authorized distribution channels, so it is also called parallel imported cars. This type of imported car is characterized by a low price, but the after-sales service is not perfect. It is divided into models such as the US standard car, the Middle East version and the European version. It is understood that many domestic companies that operate non-standard cars are mostly sourced through ports such as Tianjin and Dalian.

"Some people sell, unmanned" is the most troublesome thing in the non-standard car market. On September 25th, PICC and the Beijing Asian Games Village Auto Market (hereinafter referred to as the Asian City) signed the “Strategic Cooperation Agreement for Promoting Auto Three Guarantees Insurance”, and on this basis, established the “Asian Special Imported Car Sales Zone”. In the future, non-standard cars that are in circulation in the Asian city can enjoy the guarantee of three guarantees through insurance.
Active market Parallel imports are a form of imports, and so-called non-standard cars or parallel imported cars are cars that enter China through parallel import channels.
Non-standard cars have attracted many Chinese consumers due to their peculiar style and affordable price. According to the statistics of the Automobile Working Committee of China Automobile Dealers Association, the import volume of non-standard cars in China was about 83,000 in 2013. Although this figure only accounts for 8% of the total domestic imported cars, the import amount accounts for 12% of the total imported cars. In the first half of this year alone, more than 50,000 vehicles were imported in parallel, and the import volume of parallel imported cars is expected to increase by 32%.
On August 1 this year, the State Administration for Industry and Commerce issued the "Announcement on Stopping the Implementation of the Recording of Automobile Distributors and Authorized Dealers of Automobile Brands", announcing that since October 1, 2014, the implementation of automobile dealers and automobile brands has ceased. Authorized dealers to record the work. Let car dealers who operate non-standard cars get legal status, which undoubtedly bring hope to the development of non-regular car market.
The influx of 83,000 non-standard cars per year shows a very high level of activity in the market, reflecting consumer recognition and demand for parallel imported cars. However, at present, the entire parallel imported automobile industry lacks unified management, and there are many problems in terms of scale, low concentration, and late service, and there will naturally be fewer disputes. "From the data point of view, in the past two years, the complaint rate of consumers on imported modified cars is about 33%, and the focus is mainly on after-sales," said Wu Xiaobo, director of product quality department of Quality Supervision Department of AQSIQ. He pointed out that as long as the variety of household cars sold in China, regardless of the way to enter China, as long as it is legal, the car dealer must fulfill the three guarantees.
The three-pack problem of non-standard cars has attracted much attention. According to Wu Xiaobo, in May this year, the General Administration of Quality Supervision, Inspection and Quarantine and the China Insurance Regulatory Commission launched the investigation of the three-pack liability insurance, and is preparing to promote the automobile three-pack liability insurance nationwide. "At present, under the brand sales management model, there are already 37,100 4S shops providing three-pack service, but this model has not been opened to parallel trade imported cars. The AQSIQ is also planning to include non-regulated vehicles in the three-package category. In order to prevent the violation of the Three Guarantees incident, "Wu Xiaobo said.
How to ensure the insurance of the three-package insurance is a new type of insurance for the non-standard car in the after-sales service and the three-pack service of the car. It is conducive to the standard development of the non-standard car market and is conducive to the protection of consumers. rights and interests. PICC is the first insurance company to introduce this insurance.
Zhao Xu, director of the Market Development Division of the Liability Insurance Department of China Insurance Insurance Co., Ltd., told reporters that the essence of the three-car insurance is to pass the insurance three-package responsibility through insurance. Dealers can rest assured that the quality of the car is in line with national regulations and has three guarantees; the three-vehicle insurance has reduced the trouble caused by after-sales disputes; the dealers who can provide three-pack insurance commitments are also more Competitiveness.
Zhao Xu said that the three-package liability insurance of the automobile is very simple to match the three-package regulations. The specific method is that the Chinese people's insurance imitates the cooperation mode between the 4S shop and the OEM, and first signs a cooperation agreement with the national auto repair factory, if the insured dealer product If there is a quality problem, the consumer will call the repair shop to repair the vehicle and handle the after-sales maintenance and financial compensation. According to reports, the imported car dealers who cooperate with PICC must first sign an insurance agreement with PICC, and PICC will issue a three-pack certificate for the importer. After the car owner purchases the car, he will obtain a three-pack certificate, which will be generated after activation on the Internet. The policy number and the information filing at the AQSIQ.
On the claim, there is a customer service phone in the country, regardless of the dealer or the consumer, just need to remember 400819518. When the owner calls this phone, he can guide us through the hotline to the nearest designated repair shop for related testing, maintenance, repair, as long as it is in line with the repair of the repair, repair the car signed away, do not need to pay relevant Fees, all expenses are settled independently by the insurance company and the repair shop. The communication between all these repair shops and the People's Insurance Company is also carried out online. Of course, in the case of large-scale investigations, on-site inspections are required. In this way, consumers receive services and packages in 4S stores. The process of repairing is exactly the same.
According to Wu Xiaobo, the General Administration of Quality Supervision, Inspection and Quarantine will push four unifications, namely, the three-package validity period and warranty period, unified three-package certificate, three-pack service network, and unified filing management. At the same time, adhere to the port inspection. It is also necessary to jointly implement the three guarantees with the alliances of quality inspection, insurance supervision, and industry organizations. In addition, we will strengthen follow-up supervision. "If we find that the dealers have not fulfilled the relevant responsibilities of the Three Guarantees, we will blacklist them. After the blacklist is established, we will strictly examine the 3C certificates and other verification documents operated by the operators. Increase law enforcement efforts." Wu Xiaobo said.
In Wu Xiaobo's view, the cooperation between dealers and insurers will supplement the implementation of the current automobile three-package regulations. He believes that some car dealers, especially some non-regulated car brands, have not yet established a nationwide after-sales service system. Therefore, consumers often have no solution when they encounter problems such as vehicle maintenance during the three-package period. The implementation of the three-package liability insurance scheme is to transfer the risk of after-sales service to the insurance company, and to use the automobile after-sales service outlets of all insurance companies throughout the country, so as to effectively provide convenient services for customers.
Yan Jinghui, deputy general manager of Asia City, told reporters. The Asian city requires that the parallel import distributors in the special imported car sales area must provide three-pack service, but it is not mandatory to use some method. The three-pack insurance is mainly used as a service support. If this policy is introduced, the import volume and sales volume of non-standard cars will increase rapidly.
The reporter learned that for the three-package model of non-standard cars, they are sought after by dealers in Fuzhou and Tianjin, and many importers are eager to try.
The so-called non-standard car refers to a car that has not been authorized by a brand manufacturer, bought by a trader from an overseas market, and introduced into the Chinese market for sale. Its import channels are “parallel” to domestic authorized distribution channels, so it is also called parallel imported cars. This type of imported car is characterized by a low price, but the after-sales service is not perfect. It is divided into models such as the US standard car, the Middle East version and the European version. It is understood that many domestic companies that operate non-standard cars are mostly sourced through ports such as Tianjin and Dalian.

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